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After a very challenging and disruptive time, everyone connected to schools—including 91����, educators, parents and school partners—is taking a deep breath as we all gear up for yet another unpredictable school year. The threat of COVID-19 persists, prolonging stress and raising difficult questions about how we can best support learning while also protecting everyone’s health.

Yet, the depth of commitment, determination and creativity of the caring adults who show up for their 91���� every day remain steadfast. And as this school year begins, we can use two sources of information—feedback from teachers and principals, and insights and lessons learned from the past year—to help us better understand and provide what 91���� and teachers really want and need right now.

Here’s what we have learned since March 2020.

Teachers want additional capacity.

Our 320 partner public schools say they have benefitted from the additional human capacity and relationships City Year AmeriCorps members provide as student success coaches.

Since the pandemic hit, AmeriCorps members have adapted their services to virtual platforms and helped meet local needs, serving as tutors, mentors and role models during a disruptive time for everyone in education. Teachers[1] have been vocal in their appreciation for the additional support in their classrooms.

“This was my first experience with City Year and it was great! My City Year was amazing, she supported my class in every way from engagement to their social/emotional wellbeing.”  –City Year partner teacher, 2021 end-of-year survey

From delivering laptop computers to homes in the early days of COVID-19 to helping 91����, teachers and parents adjust to distance learning, navigate new technology, participate in online chats and complete and submit assignments, City Year AmeriCorps members showed up, every day, willing and able to help.

City Year was able to adapt its in-person training to a virtual format, keeping the focus of service on three main objectives:

• Building consistent, caring and positive relationships with 91���� every day
• Partnering with teachers to ensure 91���� are engaged with their learning
• Contributing to a sense of joy, stability and belonging in the school experience

We believe that more schools, especially systemically under-resourced schools that serve large numbers of 91���� of color and 91���� growing up in lower-income households, such as the schools served by City Year, could benefit from an infusion of student success coaches, even if those schools aren’t partnering with City Year.

My City Year member was fantastic this year. She supported me with daily lessons and had a great rapport with the 91����.”

–City Year partner teacher, 2021 end-of-year survey

Principals want both academic and social-emotional supports.

Schools know exactly what they want and need more of to successfully serve 91���� this year. In an end-of-year survey we sent to our partner principals[1], these are the top six areas where they wanted additional support:

Students want a bigger say in their education.

At a time when it’s difficult to get information about how 91���� are really doing because of pandemic-related disruptions, results from a student survey piloted at a City Year site on the West Coast in 2021 gave us some insight.

The survey showed that the majority of respondents expressed feelings of agency in their interactions with AmeriCorps members, and a majority of 91���� also feel supported by AmeriCorps members as they navigate academic challenges this year.

• 84% of 91���� feel that their City Year AmeriCorps member teaches them how to self-advocate and ask for help when they need it—critical skills for life and workforce success
• 79% of 91���� feel that their City Year really listens to them often or almost always
• 77% of 91���� say that their City Year considers their ideas when making decisions
• 76% of percent of 91���� feel that their City Year explains things in a different way if they don’t understand it the first time, personalizing the learning experience

These results offer us an opportunity to continue to elevate student voice and support them as they reconnect with their school community, recover from the stress and disruption they have experienced, and re-engage with their learning.

The well-being and mental health of 91����—and adults who work in schools—need extra attention right now.

The past year and a half have taken a toll on everyone. Students, teachers and other adults who work in schools, including City Year AmeriCorps members, are no exception. More and more, people are recognizing that taking care of our whole selves, including our mental health, is crucial if we are going to be able to show up for others, and that includes actively supporting the mental health of all members of the school community.

City Year and our partners are leaning into what , our own experience working in schools, and feedback has taught us and bringing these priorities and practices into our schools:

• Relationships are at the heart of learning and building community. In fact, as the report describes, learning happens in relationship with others. That’s why the partnership between a classroom teacher and an AmeriCorps member is so vital, and why the relationships corps members form with 91���� is the bedrock of our holistic approach in schools.
• Integrating academic and social-emotional learning not only advances achievement—it enhances holistic well-being and student mental health. When a student feels safe and cared for and has a sense of belonging and purpose, they are able to learn and grow.
• Nurturing and joyful school environments benefit everyone—adults and kids. The more we can all find ways to help schools create and sustain engaging and equitable learning environments, the better 91���� will do academically and in terms of their mental health and social-emotional development. And you can bet the adults will thrive, too.

Learn more about City Year’s unique approach to student success

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